We speak with Andrew Coldbeck from employment agency, The Job Shop, on how he got started building four offices across Australia.

Hello! What’s your background, and what is your business?

My background has been in Agriculture and The Job Shop is a Recruitment Business, specialising in agriculture and other regional industries.

What motivated you to get started with The Job Shop?

A chance meeting at a Country Week Cricket match.

Who is the ideal customer for The Job Shop? Why would they benefit?

Customers who value and appreciate the service we provide. They get a reliable source of candidates that enables them to get on with their business.

If you pay attention, persist and are passionate, you will succeed.

Looking back, how has your business evolved from initial idea to now?

Become more mainstream Employment Agency after starting exclusively in the Backpacker sector.

If you had one piece of advice to someone just starting out, what would it be?

Never give up! and Owning my own business has been the greatest personal development I could have.

How do you market The Job Shop to attract new customers?

Mostly word of mouth.

Could you share with us how the idea for The Job Shop came into your mind?

I met the Captain of the South Midlands Country Week Cricket team in Perth in January 2005. I asked how he was and he said, “I’d be better if I had another 20 backpackers” … and thats how it started.

What has been your biggest challenge as a business owner and how have you met that challenge?

Staff are everything! Selection retention, building a united team with four branches has by far been the biggest challenge. Dealt with this challenge like any other, just keep looking for ways to get the results I want.

What trends have you noticed in your industry, and how are you evolving to meet them?

Recruitment has seen online jobs boards proliferate, but we have a niche that jobs boards don’t offer and that will always be a constant.

The Job Shop

The Job Shop

Have you had any mentors or role models that have influenced you? How have they helped?

Yes. Wisdom, problem solving, gaining clarity… they have helped clarify my structure professionally and personally.

What do you attribute your business success to?

Hard work, persistence and despite many challenging times, never giving up.

If you weren’t involved with The Job Shop, what would you be doing instead?

Riding my bike and doing yoga on a beach somewhere.

What is unique about your business?

Small niche.. low end of the Recruitment Industry.

How did you get the background and skills necessary to run this type of business?

Worked in agriculture, employed staff, but always questioned… “Can we do this better, if so how?”

What do you wish someone told you, before you started The Job Shop?

Its gonna be tough and unpredictable but if you pay attention, persist and are passionate, you will succeed.

How did you acquire your first 20 customers?

Got on the phone and called employers.

What are the main goals of The Job Shop?

We make a massive contribution to society by providing jobs to jobseekers and great staff to employers. Its very demanding but rewarding. I want to keep expanding on this. We are now involved in bringing workers in from Pacific Islands and Timor Leste. When I go and visit their new houses built on wages earned whilst in Australia.. its very powerful.

Do you have a favourite business book, blog or podcast to recommend? Why?

Your Soul Purpose by Brendan Nichols and Seven habits of highly effective people by S Covey.

LocationsPerth, Kununurra, Katherine and Darwin